Return Merchandise Authorization (RMA) Request

If your original Satstream product(s) require repair or replacement, we will need to first issue a Return Merchandise Authorization (RMA). You may obtain an RMA by phone or email.

Note: Shipments delivered to Satstream without an RMA number will be immediately returned.

RMA Contact Information

  1. Request RMA by phone
    Call: 1-888-859-5528
  2. Request RMA by email
    Email: rma@satstream.us

Obtaining Your RMA

Install the product according to the included instructions before you call.

When you do call, please have your Satstream product in front of you, and provide us the following information:

  1. Date of purchase.
  2. Product serial number.
  3. Model name & number.
  4. The nature of the problem including the scenario that caused it.

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